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By selecting the ‘Continue’ option of Rescue Assist support from Advanced IT Concepts, you agree that during this session, the support professional may capture screen shots for quality and/or training purposes.

If you do not choose to accept screen shots being captured, please request other quality support options such as phone or chat support.

Enter Name and Support Key provided by your IT Rep, click connect.

Please close all windows or documents that may contain confidential or sensitive information.

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